Frequently Asked Questions

How can I contact you?

To contact us, you can use our contact form.

Why can't I log in?

Have you registered? You must be registered to log in. Click here to register now.

What does the 'Remember me' option mean? The Remember me feature will automatically log you in every time you visit Wllppr. This requires that your browser supports cookies. Note: If you are using a shared computer, we suggest leaving this box unchecked and logging out when you are done with Wllppr for the day.

I have forgotten my password, what do I do now?

You can use this form to reset your password. You will be sent an email describing how to reset your password.

I have successfully registered but did not receive my registration email!

Spam filters and other e-mail features CAN stop e-mails like this and you should check your spam folder and if you (or your ISP) are using spam filters etc. If you still have problems, please contact us at [email protected]. Make sure you tell us your username and the e-mail address you used when you registered at Wllppr.

I manage to log in, but when I start surfing the site I get logged out again?

Wllppr needs cookies to remember your login from one page to the next. If this happens, something is possibly wrong with your cookies settings in your browser, or you are using firewall/security software. First try to disable any such software, if that does not work, go over your cookie settings.

My device is not listed, can I still browse the content?

Yes! Even if we do not have your device listed most of the content will probably be compatible with your device. Just choose a device with similar specifications and you will most likely be fine.